Put the Spotlight on Customer Service!

Take time out to recognize the front-line contributions of your customer service staff during Customer Service Week, October 4-8 2010. By acknowledging the importance of their direct role in the success of the company, you’ll be arming them with a positive attitude that will be reflected in every customer interaction.

In addition to focusing on the customer service department, this special week provides the perfect opportunity to promote an internal customer service culture that links every member of your organization to the customer. Continue reading