Many of our actions seem to say we think we are more significant than the next person; that our lives and schedules are more important than some else’s. We often inconvenience other people to make our own lives easier and don’t give a thought to the impact of our actions on others.
Inconvenience Yourself Day is an opportunity to focus on inconveniencing ourselves instead of inconveniencing others. It is also a day to recognize and acknowledge those who inconvenience themselves for others. Acknowledgment can be verbal, a note, or some small token of appreciation.
Inconvenience Yourself Day is a time to reinforce business values with employees and customers. It is a way of living that can be used in the workplace. Some suggested ways to incorporate the theme of the holiday into your work day are listed below.
Customers
- Finish with one customer before moving on to the next
- Be mindful of the customer you are working with – be sensitive to interruptions by other customers
- Acknowledge customer communications promptly
- Respond quickly and professionally
- Go the extra mile
- Let your customers know you appreciate their business
- Be honest in your business dealings
- Be courteous
- Don’t ignore customers when the phone rings
- Limit personal phone usage and personal discussions in front of customers
Employees
- Show respect
- Be trustworthy
- Be consistent
- Be patient
- Be fair and consistent in handling of employee issues
- Be honest
- Set a good example
- Say please and thank you
- Give employees a chance to improve
- Look for opportunities to minimize environmental impact which make business sense
- Tell employees when they have done a good job
- Encourage a healthy lifestyle
- Set up a rewards system based on the concept
Successories on Twitter and Facebook
Resource: http://www.inconvenienceyourself.com/
